Refund Policy
At GeeksCare, customer satisfaction is our priority. Please review our refund policy to understand how we handle refunds.
- Eligibility for Refunds: Refunds are available for specific services under certain conditions. Eligibility depends on the service type and the terms agreed upon during purchase.
- Non-Refundable Services: Some services, such as digital consultations, software installations, and customized solutions, are non-refundable once delivered.
- Refund Request Process: To request a refund, please contact our support team at [email protected] within 7 days of service completion. Include your order number and details of the issue.
- Processing Time: Approved refunds will be processed within 7-10 business days to the original payment method. Delays may occur depending on your bank or payment provider.
- Partial Refunds: Partial refunds may be granted in certain circumstances, such as when only a portion of the service has been completed or delivered.
- Service Cancellations: If you cancel a service before it begins, you may be eligible for a full or partial refund, depending on the service type and timing of the cancellation.
- Disputes: If you disagree with our refund decision, please contact us with additional details, and we will review your case promptly.
For any questions about our refund policy, reach out to us at [email protected].